Product - Pricing and Licensing
Support and Maintenance

All standard RealFlow licenses come with one year of free support. 365 days after your first purchase of a RealFlow standard license, you will be sent a reminder that your support and maintenance subscription is due for renewal.

What is included in our support and maintenance package?
  • All upgrades to major and minor versions - so no more paid upgrades!
  • Access to all the latest plug-ins, updates and patches via the customer download area
  • Fast, helpful, personal technical support

How is RealFlow support and maintenance calculated?
  • To make your RealFlow support and maintenance subscription more convenient, you will only be charged once a year, regardless of the number of licenses you hold.
  • You will be charged the annual subscription for the first RealFlow 5 license you purchased, plus the appropriate percentage of the annual sum for any additional licenses you purchased during the previous year.
  • Prices per license are as follows:
  •  
    RealFlow 2012 Standard licenses $1000/€750 per year
    RealFlow 2012 Node licenses $50/€35 per year
     

     

What will happen if you choose not to pay RealFlow support and maintenance?
  • If you decide that you would prefer not to pay RealFlow support and maintenance, you will not receive any free upgrades, and will miss out on all new and updated/improved features.
  • We will no longer be able to offer you technical support or access to the customer download area.

To purchase your RealFlow support and maintenance subscription, simply:
  1. Log into the customer gateway
  2. Go to View Licenses to check on your payment total, which has been calculated into one easy annual payment.
  3. Go to Buy/Upgrade licenses, then:

    a. Select Buy Direct to purchase with a credit card and receive instant access to all the benefits of the support and maintenance package.

    b. Select Buy via your nearest reseller to see a list of resellers in your area.